Shared Threads provides telephone and e-mail support for our customers, every step of the way.
We are happy to chat about machine quilting in general, or the ABM Innova line of long arm quilting systems in particular.
Got a question or a problem? Don't struggle: Call us first! Most problems new users encounter can typically be resolved in just minutes, over the phone.
All Innova customers who purchase their machines from us are entitled to unlimited training and support from Shared Threads at our quilting studio in Broomfield, Colorado. All training is specifically tailored to the needs of our customers.
Included in Shared Threads Set-Up and Training:
(limited to Colorado and Wyoming)
ABM International includes complete step by step instructions if you want to set-up the machine yourself.
Shared Threads Set-up and Training $750
- We will uncrate your machine and/or frame and set it up at the location you designated on your original order. (Estimated set-up time is 6-8 hours. Allow significantly more time if you are setting up the machine yourself.)
- Shared Threads sews the zippers to the leaders if they are a part of the original order.
- We will walk you through the basics of operating your system, including threading, winding bobbins, inserting needles correctly, loading your quilt (top/batting/backing) using the zipper system, if applicable, and basic meandering stitching. We also cover basic machine cleaning, maintenance and operation of the stitch regulator, if applicable.
- Just call or e-mail us, if you need a refresher class. Refresher classes held at Shared Threads are offered at no charge, an additional fee may apply if you want us to come to your location.
Warranty details
Your purchase includes the standard warranty listed below:
Click to Download the Manufactures' Warranty Below
Standard Certificate of Limited Warranty
Gold Extended Certificate of Limited Warranty
Platinum Extended Certificate of Limited Warranty
Shared Threads provides telephone and e-mail support for our customers, every step of the way.
We are happy to chat about machine quilting in general, or the ABM Innova line of long arm quilting systems in particular.
Got a question or a problem? Don't struggle: Call us first! Most problems new users encounter can typically be resolved in just minutes, over the phone.
All Innova customers who purchase their machines from us are entitled to unlimited training and support from Shared Threads at our quilting studio in Broomfield, Colorado. All training is specifically tailored to the needs of our customers.
Included in Shared Threads Set-Up and Training:
(limited to Colorado and Wyoming)
ABM International includes complete step by step instructions if you want to set-up the machine yourself.
Shared Threads Set-up and Training $750
- We will uncrate your machine and/or frame and set it up at the location you designated on your original order. (Estimated set-up time is 6-8 hours. Allow significantly more time if you are setting up the machine yourself.)
- Shared Threads sews the zippers to the leaders if they are a part of the original order.
- We will walk you through the basics of operating your system, including threading, winding bobbins, inserting needles correctly, loading your quilt (top/batting/backing) using the zipper system, if applicable, and basic meandering stitching. We also cover basic machine cleaning, maintenance and operation of the stitch regulator, if applicable.
- Just call or e-mail us, if you need a refresher class. Refresher classes held at Shared Threads are offered at no charge, an additional fee may apply if you want us to come to your location.
Warranty details
Your purchase includes the standard warranty listed below:
Click to Download the Manufactures' Warranty Below
Standard Certificate of Limited Warranty
Gold Extended Certificate of Limited Warranty
Platinum Extended Certificate of Limited Warranty